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Bookstore (Retail Sales) Manager

Department: Business and Campus Services
Position: Full-time
Wage: $15.84 – $19.80 per hour plus complete benefit package
Union Affiliation: MFPE
Posting Date: January 2019


The University of Montana Western invites applications for the position of Bookstore Manager. The Bookstore Manager is responsible for general management of operations in the University Store including, but not limited to:

Retail Operations

Supervision of all retail departments of the bookstore;
Development, interpretation, and application of policies and procedures;
Direction of all buying activities;
Direction of all inventory controls and managing year-end inventory processes;
Development of all sales promotion activities including merchandise displays and advertising copy;
Develop, maintain high quality customer service to both on campus and distance education customers;
Supervise and coordinate the development and activity of the store’s web page;
Direct the rental and distribution of graduation attire for staff and faculty.

Textbook Management

Coordinate and supervise the ordering process for textbooks and related academic materials;
Initiate and approve purchase orders, ensure timely delivery and prompt payment of invoices;
Ensure timely stocking and identification of textbooks;
Contact and meet with faculty as required;
Develop advertising and promotion plans relating to textbooks buyback;
Coordinate the return of textbooks for overstock, damaged, or defective books.


Preparation and management of a fiscally responsible annual budget plan;
Preparation and management of daily cash reporting;
Implementation and maintenance of cash flow;
Supervision of the bookstore accounts payables and receivables.


Responsible for all hiring of student staff;
Supervision of bookstore employees, including the training, scheduling and assigning work, conducting annual performance evaluations and managing personnel actions;
Establishment and maintenance of department work rules;
Compliance of bookstore employees with established security, sales, and record keeping procedures and practices.

Required Qualifications

  • A bachelor’s degree in business administration, retail management, a related area or three (3) years of retail management experience.
  • Ability to use Microsoft Office and other computer programs.
  • Excellent customer service.
  • Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
  • Ability to professionally develop employees and manage their performance.
  • Ability communicate effectively, both orally and in writing.
  • Fiscal management.

Preferred Qualifications

  • Inventory control principles and systems.
  • Textbook and supply vendors procurement procedures.
  • Retail merchandising and stock control procedures.


To be considered for this position, please submit a letter of application addressing all of the job qualifications, a current resume, and contact information for three professional references to:

Patti Lake
Payroll & Benefits Supervisor
The University of Montana Western
710 South Atlantic Street
Dillon, MT 59725

For additional information contact Liane Forrester at (406) 683-7530 or by email at  Review of applications will begin immediately and continue until the position is filled.

The University and Dillon Area

The University of Montana Western is a dynamic, innovative, undergraduate university with over 60 full-time faculty and 1,500 students. It is located in Dillon, Montana in the scenic Rocky Mountains and has been awarded numerous top national rankings for delivering high quality, affordable education.

Montana Western is the only public four-year college in the nation offering Experience One (X1), experiential learning delivered on the block schedule. Class sizes are small and students take a single course at a time, three hours each day for 18 days, before moving on to the next course. Each course is four credits and four blocks are offered each semester. The block schedule facilitates field and lab work, undergraduate research, study travel, and interdisciplinary teaching. Montana Western’s faculty strongly believe in mentoring and inspiring students, and assisting them in the transition from university life to professional careers.

The University of Montana Western is an integral part of the Dillon Community. With a population of 5,000 people, Dillon is known for outstanding public schools, safe environments, recreational opportunities, and an excellent quality of life.

The University of Montana Western is an equal opportunity/affirmative action employer and encourages applications from qualified women, minorities, veterans and people with disabilities. Qualified candidates may request veterans‚ or disabilities preference in accordance with state law. Reasonable accommodations are provided in the hiring process for persons with disabilities. Finalists for any position will be subject to a criminal background investigation.

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