Department: TRIO SSS
Position: Full-time, full benefit package
Union Affiliation: MFPE
Posting Date: September 2019
The Academic Advisor II/Mentor Coordinator is responsible for:
- Coordinate with other staff on the delivery of program services to participants;
- Manage assigned caseload of participant services (i.e. advising, tutoring, tracking academic degree progress, keeping records, making referrals, providing retention services, etc.);
- Implement new non-academic services to improve retention among TRIO SSS students;
- Coordinate the mentor program which includes recruiting, training and organizing a group of student upper-class students to work with first-time freshman;
- Provide ongoing workshops for upper-class students involved in the TRIO program;
- Input grant data into Access program in a timely manner;
- Participate in assigned campus committees;
- Assist the Director with other duties as assigned;
- Develop communication plan with students through social media;
- Assisting with the referral of students to faculty advisors;
- Interpreting academic rules and regulations;
- Referring students to other campus resources;
- Serving as a liaison with faculty on advising and other related issues;
- Working as part of the larger UMW Student Success team to implement best practices for retaining students.
The successful candidate must possess:
- Bachelor’s degree;
- Experience counseling/mentoring students;
- Ability to implement new non-academic services to students to improve retention;
- Working knowledge of university academic policies and procedures;
- Excellent oral and written communication skills and customer service and leadership skills;
- Proficiency with various software, including but not limited to MS office, Excel, Access, and integrated software systems;
- Public relations, interpersonal and communications skills, including the ability to work with a diverse group of individuals;
- Strong organizational, time-management and multi-tasking skills as well as the ability to meet deadlines in a busy environment with attention to detail;
- Experience working under pressure, handling conflicts, making decisions and problem solving;
- Demonstrated ability to work with others;
- Demonstrated ability to assist with short-range and long-term planning;
- Demonstrated ability to maintain strict confidentiality and work on projects independently.
- Experience with and/or knowledge of TRIO programs;
- Experience providing academic advising to students regarding class choices and programs of study;
- Experience working with low-income, first generation, and/or students with disabilities;
- Master’s degree or equivalent experience preferred;
- Knowledge of Montana University System entrance requirements, application procedures, and financial aid opportunities;
- Experience with program coordination;
- Experience with student software programs;
- Experience with learning management systems;
- Experience with writing for the web;
- Background similar to a majority of participants (from low-income or first generation family).
Applications must include a cover letter addressing the candidate’s qualifications for the position, a resume and the names and contact information of three references. Send all application materials to:
Patti Lake, Payroll and Benefits Supervisor
The University of Montana Western
710 South Atlantic St
Dillon, MT 59725-3598
Review of applications will begin immediately and remain open until the position is filled. Projected start date mid-November. Questions about this position may be directed to Ilene Cohen at (406) 683-7311 or email@example.com.
The University & Dillon Area
The University of Montana Western is a dynamic, innovative, undergraduate university with over 60 full-time faculty and 1,500 students. It is located in Dillon, Montana in the scenic Rocky Mountains and has been awarded numerous top national rankings for delivering high quality, affordable education.
Montana Western is the only public four-year college in the nation offering Experience One (X1), experiential learning delivered on the block schedule. Class sizes are small and students take a single course at a time, three hours each day for 18 days, before moving on to the next course. Each course is four credits and four blocks are offered each semester. The block schedule facilitates field and lab work, undergraduate research, study travel, and interdisciplinary teaching. Montana Western’s faculty strongly believe in mentoring and inspiring students, and assisting them in the transition from university life to professional careers.
The University of Montana Western is an integral part of the Dillon Community. With a population of 5,000 people, Dillon is known for outstanding public schools, safe environments, recreational opportunities, and an excellent quality of life.
The University of Montana Western is an equal opportunity/affirmative action employer and encourages applications from qualified women, minorities, veterans and people with disabilities. Qualified candidates may request veterans‚ or disabilities preference in accordance with state law. Reasonable accommodations are provided in the hiring process for persons with disabilities. Finalists for this position will be subject to a criminal background investigation.